At Vivida®, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or subscribe to our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or sign up.

• Account Information: Login details if you create an account.

• Subscription/Newsletter Data: Email address when you subscribe to receive updates or promotions.

• Technical Data: IP address, browser type, device information, and cookies to help improve your browsing experience.

2. How We Use Your Information

Your data may be used for the following purposes:

• To process and deliver your orders.

• To communicate with you about purchases, updates, and support.

• To send newsletters, promotions, and offers (if you opt in).

• To personalize your experience and improve our website.

• To meet legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell your information. However, we may share your data with:

• Payment processors (e.g., PayPal, Stripe, or local gateways) to securely handle transactions.

• Delivery partners to ship your orders.

• Service providers (IT, hosting, analytics) who help us operate our website.

• Legal authorities if required by law.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Improve site performance and user experience.

• Track orders and preferences.

• Analyze site traffic through tools like Google Analytics.

You can manage or disable cookies through your browser settings, but some features may not function properly without them.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted access to personal data.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data.

• Opt out of marketing communications at any time.

To exercise your rights, please contact us at office@vivida.ae

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites, so please review their policies before sharing personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Vivida®
Email: office@vivida.ae
Address: Black River Business Park,Royal Road
Tamarin / Mauritius